Refunds & cancellation

Signed in, open Account → Billing and choose Cancel at the end of the period. Renewals stop, and you keep Pro until the end of the period you have paid for. After that you are on the Free plan and your saved trips are kept. You can also cancel by writing to support@mapmystops.com.

To switch between monthly and yearly, cancel at the end of the period and subscribe again once it has ended. A cancelled subscription cannot be restarted; subscribe again on the pricing page to get Pro back.

Pro is a digital service that starts as soon as payment is confirmed, so we do not refund the unused part of a period after you cancel. We do refund:

• a duplicate charge, or a charge taken after you had cancelled;
• a payment that was taken but did not switch Pro on, if we cannot fix it;
• the unused part of a prepaid period if we discontinue Pro;
• any other case where Indian law requires a refund.

Write to support@mapmystops.com within 14 days of the charge with the e-mail address of your account and the Razorpay payment id from your receipt. We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days, depending on your bank.

• If you cancel, you keep Pro until the end of the period you have paid for.
• If a Pro subscription charge is fully refunded, Pro access ends immediately.
• A partial refund does not end Pro access.
• If you delete your account, Pro ends immediately and the unused part of the period is not refunded (see deleting your account).

MapMyStops is not currently registered for GST. Prices are the amounts charged; no GST is added.

A Trip Unlock is a one-time purchase for one trip, so there is nothing to cancel and it does not renew. Like Pro, it is a digital service that starts as soon as payment is confirmed, so we do not refund it because you changed your mind. We do refund:

• a duplicate charge, such as a second payment for a trip that is already unlocked;
• a payment that was taken but did not unlock the trip, if we cannot fix it;
• any other case where Indian law requires a refund.

Ask in the same way as for Pro, in the previous section. If the full amount of a Trip Unlock is refunded, the unlock for that trip ends and you can buy it again later. A refund of an extra charge for a trip that stays unlocked does not end the unlock. If you delete the trip or your account, its unlock ends with it.

If a renewal payment fails, Razorpay may retry it for a few days. If it still cannot be collected, Pro ends; you can cancel from Billing so the subscription cannot restart. Your saved trips are kept.

See Contact. These rules are part of our Terms of Service.